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Returns on Eligible Items: We will accept returns on eligible non-perishable, non-cannabis items within 14 days of the purchase date, provided that the product is in its original, unopened, and unused condition. To be eligible for a return, your item must also be accompanied by a valid receipt or proof of purchase.
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No Returns on Perishable Items or Opened Cannabis Products: Due to strict regulations and the nature of these products, we cannot accept returns on cannabis products or perishable items. All sales of these items are final.
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No Returns on Smoking Devices: For hygienic reasons, we cannot accept returns on any smoking devices, including but not limited to pipes, bongs, vaporizers, and rolling papers. All sales of smoking devices are final.
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Faulty Products: If you have received a faulty product, please contact us immediately. We will replace the item or issue a refund for the product if it is found to be defective. To process the return or exchange, the faulty product must be returned within the 14-day return window and accompanied by a valid receipt or proof of purchase.`